Do I have to pay the return postage costs?
If you are making a return for a refund or exchange then the return postage costs are your responsibility and the goods remain your responsibility until they reach us. We strongly recommend you use a delivery service that insures you for the value of the goods, such as Royal Mail Recorded Delivery.
If your item is faulty or not what you ordered please email us with your name, order number and address and we will let you know how to proceed.